Entitlement
Entitlement Manager
Entitlement Manager is a software module provided by the OpenG2P platform. The module provides a human-centric design for configuring the entitlement and approval process.
OpenG2P supports two types of Entitlement Managers.
Entitlement Manager configuration
The process involved to configure an Entitlement Manager in a program are:
Each Entitlement Manager has one or more approving authority roles. The approving authority role is played by a group of users who can approve the entitlements. Hence the approving authority role is configured as a group in the OpenG2P platform.
Voucher Entitlement Managers configure an Entitlement Voucher Template in addition to the configurations provided by the Default Entitlement Managers.
After the Entitlement Managers is created, Program administrators add the Entitlement Managers to a program.
Entitlement details
OpenG2P Entitlement Managers allow Program administrators to configure entitlement details under these broad categories.
Entitlement amount
Approving authority
Entitlement voucher
Entitlement amount
These configurations include entitlement amounts, transfer fees, currency, amount per person for a group, and the maximum number of individuals in a group. These configurations allow Program administrators to set rules for entitlement amounts for individuals and groups.
Approving authority
The Entitlement Manager can have one or more stages of approval, and the Program administrators can assign one of the approving authorities for each stage of approval. Immediate Individual Assistance On-Demand workflow describes an example involving multi-stage approval.
Entitlement voucher
OpenG2P provides an easy-to-use UI for creating an Entitlement Voucher Template along with a QR code configuration. Once the entitlement is approved, a voucher file is generated according to the voucher template and QR code configuration.
The Entitlement Manager provides an option to auto-generate the entitlement voucher file upon entitlement approval. By default, these files are stored in the cloud. Program administrators can also configure the storage type - cloud, OpenG2P storage, or external storage - for the entitlement voucher files.
Approval process
The approval process can be single-stage or multi-stage based on the approval settings in the Entitlement Manager. The figure below shows the entitlement approval for a program.
The multi-stage approval typically follows this process:
The first approving authority inspects and verifies documents, enrolls the beneficiary based on eligibility, and adds an assessment.
Subsequent approving authorities will skip the process of enrolment. However, they also inspect and verify beneficiary documents, and add their assessments.
The last approving authority completes the approval process and generates an entitlement voucher.
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