# Self Service Portal ## Introduction Self-Service Portal allows a registrant seeking assistance to register from any place and any device with internet connectivity. The registrant logs in using a foundational or functional ID and then applies for a program. For self-registration, an OTP or QR code is typically used in addition to a unique ID number to log in. For assisted registration, to do biometric authentication, the assisting officer uses a biometric device connected to a machine which has access to Self-Service Portal. The Self-Service Portal registration process assumes that an authentication service is available for ID verification. The portal allows an individual to perform the following functions: * View a list of available programs * Apply for a new program * Track the status of the application * Update demographic information * Upload supporting documents * View the registrant's enrolled programs * View all the demographic information submitted across programs Depending on the program implementation, the registrant can seek assistance to apply for the same program multiple times. For example, a registrant seeks medical assistance for different treatments. It is assumed that Program administrators will apply mechanisms to prevent cases of double-dipping. ## Registration process A program administrator must do these steps to allow registrants to apply for a program: * Create a program: To learn the steps, click [here](/1.2/user-guides/platform-guides/eligibility-and-program-enrollment/program/create-a-program.md). * Create a Self-Service Portal form: To learn the steps, click [here](/1.2/user-guides/platform-guides/eligibility-and-program-enrollment/website/create-portal-form.md). * Map Self-Service Portal form: To learn the steps, click [here](/1.2/user-guides/platform-guides/eligibility-and-program-enrollment/program/map-self-service-portal-form.md). Registrant's ID verification takes place during the login. The registrant also provides consent to share demographic details with the Self-Service Portal. Upon successful ID verification, the Self-Service Portal can automatically populates the registrant's demographic details based on the consent provided during login. The registrant fills in the rest of the details and applies for a program. Learn more about self-registration [here](/1.2/user-guides/platform-guides/registration/self-register-online.md). ## OpenID Connect integration The Self-Service Portal allows integration with any OpenID Connect (OIDC) client. The portal has an existing integration with [eSignet](https://docs.esignet.io/). To learn more about ID verification using e-Signet, click [here](broken://pages/I4MZtaHlhrCw5RhO76qE#applicant-authentication-using-e-signet). ### OIDC integration The Self-Service Portal can integrate with any OIDC server to provide user login. \ --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.openg2p.org/1.2/platform/modules/program-and-beneficiary-management-system/self-service-portal.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.