# Entitlement
## Introduction
Entitlement is the quantity of benefit that a beneficiary is entitled to receive. This is the money that a beneficiary will receive via either direct bank transfer, mobile wallet, cash at the counter, vouchers or other disbursement mechanisms. Entitlement is defined for each [cycle](/1.1/beneficiary-management/disbursement-cycles.md).
## Entitlement Manager
Entitlement Manager is a software module provided by the OpenG2P platform. The module provides a human-centric design for configuring the entitlement and approval process. Configuring an Entitlement Manager in a program is a three-step process:
#### Configure the Entitlement Manager role
Each Entitlement Manager has one or more approving authority roles. The approving authority role is played by a group of users who can approve the entitlements. Hence the approving authority role is configured as a group in the OpenG2P platform. To learn the steps to configure an approving authority role, click [here](/1.1/guides/user-guides/create-entitlement-manager-role.md).
#### Create an Entitlement Manager type
OpenG2P supports two types of Entitlement Managers: Default Entitlement Managers and Voucher Entitlement Managers. The Voucher Entitlement Manager configures an [entitlement voucher](/1.1/eligibility-and-enrolment/payment-types/voucher.md) template in addition to the configurations provided by the Default Entitlement Manager. To learn the steps to create an Entitlement Manager type, click [here](broken://pages/3Ln5tSKAlvnT4nPJE0Pe).
#### Configure Entitlement Manager in a program
In this step, the program administrators add the Entitlement Managers created in the second step to a program. To learn the steps to configure Entitlement Managers in a program, click [here](broken://pages/QvG6wserkJ9sJR69N6XD).
## Entitlement details
OpenG2P entitlement managers allow program administrators to configure entitlement details under these broad categories.
#### Entitlement amount
These configurations include entitlement amounts, transfer fees, currency, amount per person for a group, and the maximum number of individuals in a group. These configurations allow program administrators to set rules for entitlement amounts for individuals and groups.
#### Approving authority
The Entitlement Manager can have one or more stages of approval, and the program administrators can assign one of the approving authorities for each stage of approval. [Immediate Individual Assistance On-Demand](/1.1/workflows/on-demand-assistance.md) workflow describes an example involving multi-stage approval.
#### Entitlement voucher
OpenG2P provides an easy-to-use UI for creating an [entitlement voucher](/1.1/eligibility-and-enrolment/payment-types/voucher.md) template along with a QR code configuration. Once the entitlement is approved, a voucher file is generated according to the voucher template and QR code configuration. To understand the workflow for entitlement vouchers, click [here](/1.1/workflows/on-demand-assistance.md).
The Entitlement Manager provides an option to auto-generate the entitlement voucher file upon entitlement approval. By default, these files are stored in the cloud. Program administrators can also configure the storage type - cloud, OpenG2P storage, or external storage - for the entitlement voucher files. To learn the steps to configure an entitlement voucher, click [here](broken://pages/6HVkS6JyE6f5d823AOpS).
## Approval process
The approval process can be single-stage or multi-stage based on the approval settings in the Entitlement Manager. The figure below shows the entitlement approval for a program.
The multi-stage approval typically follows this process:
* The first approving authority inspects and verifies documents, enrols the beneficiary based on eligibility, and adds an assessment.
* Subsequent approving authorities will skip the process of enrolment. However, they also inspect and verify beneficiary documents, and add their assessments.
* The last approving authority completes the approval process and generates an entitlement voucher.
To learn the steps for multi-stage approval, click [here](/1.1/guides/user-guides/multi-stage-approval.md).
## How-To Guides
[Create a Custom Group](/1.1/guides/user-guides/create-entitlement-manager-role.md)
[Create Entitlement Manager Type](broken://pages/3Ln5tSKAlvnT4nPJE0Pe)
[Configure Entitlement Manager in the Program](broken://pages/QvG6wserkJ9sJR69N6XD)
[Configure Entitlement Voucher](broken://pages/6HVkS6JyE6f5d823AOpS)
[Multi-Stage Approval](/1.1/guides/user-guides/multi-stage-approval.md)
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