# Entitlement ## Introduction Entitlement is the quantity of benefit that a beneficiary is entitled to receive. This is the money that a beneficiary will receive via either direct bank transfer, mobile wallet, cash at the counter, vouchers or other disbursement mechanisms. Entitlement is defined for each [cycle](https://docs.openg2p.org/1.1/beneficiary-management/disbursement-cycles). ## Entitlement Manager Entitlement Manager is a software module provided by the OpenG2P platform. The module provides a human-centric design for configuring the entitlement and approval process. Configuring an Entitlement Manager in a program is a three-step process: #### Configure the Entitlement Manager role Each Entitlement Manager has one or more approving authority roles. The approving authority role is played by a group of users who can approve the entitlements. Hence the approving authority role is configured as a group in the OpenG2P platform. To learn the steps to configure an approving authority role, click [here](https://docs.openg2p.org/1.1/guides/user-guides/create-entitlement-manager-role). #### Create an Entitlement Manager type OpenG2P supports two types of Entitlement Managers: Default Entitlement Managers and Voucher Entitlement Managers. The Voucher Entitlement Manager configures an [entitlement voucher](https://docs.openg2p.org/1.1/eligibility-and-enrolment/payment-types/voucher) template in addition to the configurations provided by the Default Entitlement Manager. To learn the steps to create an Entitlement Manager type, click [here](https://docs.openg2p.org/1.1/beneficiary-management/broken-reference). #### Configure Entitlement Manager in a program In this step, the program administrators add the Entitlement Managers created in the second step to a program. To learn the steps to configure Entitlement Managers in a program, click [here](https://docs.openg2p.org/1.1/beneficiary-management/broken-reference). ## Entitlement details OpenG2P entitlement managers allow program administrators to configure entitlement details under these broad categories. #### Entitlement amount These configurations include entitlement amounts, transfer fees, currency, amount per person for a group, and the maximum number of individuals in a group. These configurations allow program administrators to set rules for entitlement amounts for individuals and groups. #### Approving authority The Entitlement Manager can have one or more stages of approval, and the program administrators can assign one of the approving authorities for each stage of approval. [Immediate Individual Assistance On-Demand](https://docs.openg2p.org/1.1/workflows/on-demand-assistance) workflow describes an example involving multi-stage approval. #### Entitlement voucher OpenG2P provides an easy-to-use UI for creating an [entitlement voucher](https://docs.openg2p.org/1.1/eligibility-and-enrolment/payment-types/voucher) template along with a QR code configuration. Once the entitlement is approved, a voucher file is generated according to the voucher template and QR code configuration. To understand the workflow for entitlement vouchers, click [here](https://docs.openg2p.org/1.1/workflows/on-demand-assistance). The Entitlement Manager provides an option to auto-generate the entitlement voucher file upon entitlement approval. By default, these files are stored in the cloud. Program administrators can also configure the storage type - cloud, OpenG2P storage, or external storage - for the entitlement voucher files. To learn the steps to configure an entitlement voucher, click [here](https://docs.openg2p.org/1.1/beneficiary-management/broken-reference). ## Approval process The approval process can be single-stage or multi-stage based on the approval settings in the Entitlement Manager. The figure below shows the entitlement approval for a program.
The multi-stage approval typically follows this process: * The first approving authority inspects and verifies documents, enrols the beneficiary based on eligibility, and adds an assessment. * Subsequent approving authorities will skip the process of enrolment. However, they also inspect and verify beneficiary documents, and add their assessments. * The last approving authority completes the approval process and generates an entitlement voucher. To learn the steps for multi-stage approval, click [here](https://docs.openg2p.org/1.1/guides/user-guides/multi-stage-approval). ## How-To Guides [Create a Custom Group](https://docs.openg2p.org/1.1/guides/user-guides/create-entitlement-manager-role) [Create Entitlement Manager Type](https://docs.openg2p.org/1.1/beneficiary-management/broken-reference) [Configure Entitlement Manager in the Program](https://docs.openg2p.org/1.1/beneficiary-management/broken-reference) [Configure Entitlement Voucher](https://docs.openg2p.org/1.1/beneficiary-management/broken-reference) [Multi-Stage Approval](https://docs.openg2p.org/1.1/guides/user-guides/multi-stage-approval)