# Reimburse the service provider

## Description

This guide provides the steps for Program Administrators to make payments to reimburse the service providers who have provided cash benefits and services to beneficiaries.

## Prerequisites

The user must have the Program Administrator role.

## Steps

1. Navigate to *Programs* using the menu bar.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/WlI58HeJ4XmRDCq2pD0C/reimburse-home%20(1).PNG" alt=""><figcaption></figcaption></figure>

2. Click on *Reimbursement Programs*.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/wNlqE3HAP0v6qs3uZbjc/reimburse-program%20(2).PNG" alt=""><figcaption></figcaption></figure>

3. Select the desired program for which reimbursement is required.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/tpfqWyk3G6z6ZOY8XNlF/reimburse-create-page%20(1).PNG" alt=""><figcaption></figcaption></figure>

4. Click *Reimbursements* on the program detail view page.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/0u0Z86DhblFTeN40GBSM/reimburse-detailed-program%20(4).PNG" alt=""><figcaption></figcaption></figure>

5. Select the service provider to be reimbursed. The reimbursement status for the service provider is shown as *Draft*.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/Hzb55xq7uHwDW4qx1m62/reimburse-all-reimbursement%20(1).PNG" alt=""><figcaption></figcaption></figure>

6. Clicking on the selected service provider row opens the reimbursement cash page. Click on *Statement* under *Supporting Documents* to review the document on this page.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/OneZTRsA8DZzKtaAiBs1/reimbursement-statement%20(2).PNG" alt=""><figcaption></figcaption></figure>

7. A pop-up window appears, click on *Url* to review the provided document.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/4sqVvU0LrbcO09aX03iX/reimbursement-pop-up%20(1).PNG" alt=""><figcaption></figcaption></figure>

8. Go back to the reimbursement page and click on *Approve Reimbursement*.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/kki33RUPZlXOtLRaKTld/reimburse-approve%20(2).PNG" alt=""><figcaption></figcaption></figure>

9. Once the reimbursement is approved, a new button *Record Cash Payment* appears. Click on this button.

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/o9GEARKE68L7nYZYgxZ4/reimburse-record-cash-payment%20(1).PNG" alt=""><figcaption></figcaption></figure>

10. The *Payment Status* changes to *Paid.*

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/NRRiVbmDipifihcTgNBh/reimburse-paid%20(1).PNG" alt=""><figcaption></figcaption></figure>

11. The reimbursement cash status for the service provider changes to *Approved.*

<figure><img src="https://content.gitbook.com/content/JZcdob2emEcLMvLyIxqT/blobs/SCRddTZakNNnY8zBwe9f/reimburse-approved%20(2)%20(1).png" alt=""><figcaption></figcaption></figure>
