> For the complete documentation index, see [llms.txt](https://docs.openg2p.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.openg2p.org/products/pbms/features/warehouses-and-agencies.md). # Warehouses & Agencies **Warehouses** in PBMS represent the points from which goods, services, or cash are dispatched. For cash-based programs, sponsor banks holding program funds are treated as warehouses. Allocation of warehouses is determined by association rules based on geography and benefit codes, ensuring that distribution aligns with the geographical spread of beneficiaries. PBMS sends notifications to warehouses with detailed instructions, including the agencies responsible for collecting inventory and distributing it to beneficiaries. Warehouse allocation typically operates at the level of larger geographic entities such as states or districts, though this can be configured to suit specific implementations. **Agencies** function similarly to warehouses but operate on smaller geographic areas. Allocation of agencies is likewise based on association rules tied to geography and benefit codes, but while warehouses are mapped to large entities like districts or states, agencies are mapped to localities, postcodes, or neighborhoods. Once allocated, PBMS sends notifications to agencies containing details of beneficiaries and their entitlements, ensuring localized execution of benefit delivery. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.openg2p.org/products/pbms/features/warehouses-and-agencies.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.