Reassign a stuck task
In the AWE admin portal, open Requests and click the request id.
In the Stages card, find the open task you want to move.
Click Reassign on that task's row.
Enter the new assignee's user id (e.g.
u-bob).Enter a reason when prompted (optional but recommended for audit).
The original task is closed with status reassigned. A fresh task is created for the new user with the original due_at preserved. The new task's row shows "(reassigned from <original_user>)".
Reassign is admin-only (AWE_ADMIN). For ongoing leave coverage prefer delegation — it auto-applies to future tasks.
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