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Add a non-blocking observer

  1. Open the policy version (draft) in the editor.

  2. On the stage, click + Add rule and configure who the observer is (user / role / group / etc.) — same as for an approver rule.

  3. On that rule's row, change the kind dropdown from approver to observer. The required checkbox automatically disables.

  4. Save and activate.

Observers receive a task on the stage, can read the request and post a comment, but their (in)action does NOT block stage completion. Use this for roles like Legal or Audit that need visibility but shouldn't gate the flow.

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