Set up out-of-office delegation

1. In the AWE admin portal sidebar, click Delegations.

2. In New delegation, enter:

   • User — the Keycloak user id who is going on leave (e.g. u-alice).

   • Delegate to — the substitute's user id (e.g. u-bob).

   • Starts at / Ends at — the leave window (your local time).

   • Reason — optional.

3. Click Create delegation.

While the window is active, any new task that would have been assigned to the user is created for the delegate instead. The task's row shows (← original_user) for audit. Existing tasks are not retroactively reassigned — use Reassign a stuck task for those.

To end a delegation early: open Delegations and click Delete on the row.