# Reimburse the Service Provider

## Description

This guide provides the steps for Program Administrators to make payments to reimburse the service providers who have provided cash benefits and services to beneficiaries.

## Prerequisites

The user must have the Program Administrator role.

## Steps

1. Navigate to *Programs* using the menu bar.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-2166bfaff3398ac9efda2ff1ff5e83e0e5985ff5%2Freimburse-home%20(1).PNG?alt=media" alt=""><figcaption></figcaption></figure>

2. Click on *Reimbursement Programs*.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-63499d3c367b98ad22cc264a056471e53b380ba3%2Freimburse-program%20(2).PNG?alt=media" alt=""><figcaption></figcaption></figure>

3. Select the desired program for which reimbursement is required.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-a7a93b1f0ee12fea05eda93c6b9e00cd29d26670%2Freimburse-create-page%20(1).PNG?alt=media" alt=""><figcaption></figcaption></figure>

4. Click *Reimbursements* on the program detail view page.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-80f5ac2fbb29c9fc278d2e06d97577a6ae2b64b7%2Freimburse-detailed-program%20(4).PNG?alt=media" alt=""><figcaption></figcaption></figure>

5. Select the service provider to be reimbursed. The reimbursement status for the service provider is shown as *Draft*.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-d6963d37611dca844e0a78027daac26fc28744b3%2Freimburse-all-reimbursement%20(1).PNG?alt=media" alt=""><figcaption></figcaption></figure>

6. Clicking on the selected service provider row opens the reimbursement cash page. Click on *Statement* under *Supporting Documents* to review the document on this page.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-97a3fa26c14eeca5618fce0599ba133423d15b1e%2Freimbursement-statement%20(2).PNG?alt=media" alt=""><figcaption></figcaption></figure>

7. A pop-up window appears, click on *Url* to review the provided document.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-edec69b2cb5321bf58c202c068016515195a5dae%2Freimbursement-pop-up%20(1).PNG?alt=media" alt=""><figcaption></figcaption></figure>

8. Go back to the reimbursement page and click on *Approve Reimbursement*.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-658b222e46d2bb7a65853c8693154110c165c763%2Freimburse-approve%20(2).PNG?alt=media" alt=""><figcaption></figcaption></figure>

9. Once the reimbursement is approved, a new button *Record Cash Payment* appears. Click on this button.

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-8fc6ee05333407d7e86aab77554db7ab355b78ec%2Freimburse-record-cash-payment%20(1).PNG?alt=media" alt=""><figcaption></figcaption></figure>

10. The *Payment Status* changes to *Paid.*

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-55e10691ba3f3c252fc2c041a2b8204ac1e35a6d%2Freimburse-paid%20(1).PNG?alt=media" alt=""><figcaption></figcaption></figure>

11. The reimbursement cash status for the service provider changes to *Approved.*

<figure><img src="https://1895884874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnKdOHLbjDdIln1QDNwSx%2Fuploads%2Fgit-blob-9cc35779d7af88969ddbc785beedc46a1a2ca2eb%2Freimburse-approved%20(2)%20(1).png?alt=media" alt=""><figcaption></figcaption></figure>
